All orders are shipped from our store in San Francisco. Most lab grown jewelry pieces are made to order and can take up to 6-8 weeks for production and delivery.

Estate jewelry and in-stock items are typically shipped within 2 weeks. As soon as your order is shipped, you will receive an e-mail with your tracking information.

We do! If you're interested in selling or trading in any jewelry, please send us photos and any pertinent documentation such as past appraisals, receipts, or lab certifications to hello@muretaandco.com

We do not do written insurance or estate appraisals but we are happy to give you our expert opinion on value and history.

It depends on where you are. Orders processed here will take 5-7 business days to arrive. Overseas deliveries can take anywhere from 7-16 days. Delivery details will be provided in your confirmation email.

All of our lab grown diamonds are guaranteed to be at least G color and at least VS2 clarity.

Typically, our diamonds over 3 carats are IGI certified. Bracelets, necklaces, and multi-stone rings are not certified but we guarantee their authenticity.

If you submitted a note for us during checkout, don't worry! We have received your note, but it's only visible on our end.

We ship to most countries. Due to restrictions on the import of fine jewelry, we cannot ship to Brazil, France, India, Indonesia, Kuwait, Malaysia, Mexico, Morocco, Portugal, and Switzerland.

Some countries have further restrictions based on order value so please check your local laws.

Any duties and taxes owed will be calculated and added to your total during checkout.

Made to order items take up to 6-8 weeks for delivery.

We use UPS for shipping unless UPS is not available for your shipping address (ex. PO Boxes).

We typically ship via UPS Ground or 2-Day. For high-value orders over $2,500, we ship UPS Next Day Air.

If you need your item by a specific date, please make a note during checkout.

If your date is within 30 days, please e-mail hello@muretaandco.com before placing your order to see if we can meet your date.

Please visit our Returns & Exchanges page for more information.

If you need to change your order, please promptly send us an e-mail at hello@muretaandco.com.