All orders are shipped from our store in San Francisco. Most lab grown jewelry pieces are made to order and can take approximately 30 business days to process.

Estate jewelry and in-stock items will be processed and shipped within 5 business days. As soon as your order is shipped, you will receive an e-mail with your tracking information.

If you submitted a note for us during checkout, don't worry! We have received your note, but it's only visible on our end.

All of our lab grown diamonds are guaranteed to be at least G color and at least VS clarity.

Typically, an IGI report is included with engagement rings. IGI certification may be purchased for stud earrings here. Bracelets, necklaces, and multi-stone rings cannot be certified.

We do not do written insurance or estate appraisals but we are happy to give you our verbal opinion.

We do! If you're interested in selling or trading in any jewelry, please send us photos and any pertinent documentation such as past appraisals, receipts, or lab certifications.

We ship to most countries. Due to restrictions on the import of fine jewelry, we cannot ship to Brazil, France, India, Indonesia, Kuwait, Malaysia, Mexico, Morocco, Portugal, and Switzerland.

Any duties and taxes owed will be calculated and added to your total during checkout.

You have 30 days to initiate or request a return or exchange after receiving your order.

If you need to change your order, please promptly send us an e-mail at hello@muretaandco.com.